Catch the Leak Before It Costs You Thousands.
In Townsville's tropical climate, wet area deterioration happens faster than most homeowners and property managers expect. The combination of heat, humidity, and wet season moisture accelerates grout failure, silicone breakdown, and substrate damage. Most water damage isn't discovered until it's already expensive. Our structured inspection plans bring a qualified technician to your property on a scheduled basis — documenting condition, flagging early warning signs, and helping you act before a small problem becomes a structural one.
every single visit
on all ongoing plans
Written report on every visit. Bathrooms, kitchens & laundries covered. PM agencies, aged care & hotels welcome.
Hidden Leaks Lead to Costly Damage
A leaking shower or wet area is rarely visible until the damage is already extensive. Water penetrating through grout lines moves behind tiles into the wall cavity — travelling along timber framing, saturating insulation, and promoting mould growth before a single visible sign appears. By the time it announces itself, rectification costs are far higher than they would have been at the first signs of failure.
What happens without regular inspection
- Grout cracks silently — water enters the wall cavity for months before any surface sign appears
- Silicone pulls away from tile edges letting moisture behind tiles
- Kitchen bench silicone degrades from cooking moisture — ingress around sink and splashback goes unnoticed
- Laundry wet areas deteriorate from appliance use and humidity — often the last area anyone checks
- By the time damage is visible, timber framing and substrate may already be compromised
What we check on every inspection
- All grout lines — condition, cracking, discolouration
- Silicone joins at all corners, perimeters, and movement points
- Tile face condition — cracks and hollow tiles
- Adjacent wall and floor surfaces for moisture indicators
- Shower base, hob, and drain area
- Kitchen benchtop silicone joins, grout lines, ingress from cooking
- Laundry wet area silicone, grout, and appliance surrounds
- Water staining, discolouration, and early-stage failure indicators
Three Plans. Each Built for a Different Need.
Whether you're a homeowner wanting a yearly check, a property manager looking after a portfolio, or a commercial facility with compliance requirements — there's a plan built for you. Every plan includes a written report on every visit.
A single annual inspection of all wet areas in your home. We attend once a year, inspect every wet area, document the condition, and give you a written report with any recommendations. Ideal for homeowners who want to stay ahead of problems before they become expensive.
- One scheduled inspection per year
- All wet areas covered — bathroom, laundry, kitchen
- Written condition report with severity ratings
- Repair recommendations if issues found — no obligation
- Issues monitored year-on-year for trend tracking
- Ideal for pre-sale, pre-purchase, or peace of mind
A Surface Seal technician attends each property in your portfolio at every routine quarterly PM inspection — inspecting all wet areas, documenting condition, and flagging issues for early intervention. One relationship, consistent reporting across every managed property.
- Attends with PM at every quarterly routine inspection
- All wet areas inspected every visit — bathroom, laundry, kitchen
- Documents condition and flags areas needing attention
- Monitors issues across visits — problems addressed before they escalate
- Landlord-ready written reports for every property
- Bulk pricing across the portfolio
- Coordinated scheduling to match your inspection calendar
- Priority booking — no waiting
Structured twice-yearly inspections for aged care facilities, hotels, and motels. Every wet area — per room, per floor, or per facility — is inspected and documented to compliance-grade standard. Supports maintenance registers, insurance claims, and audit records.
- Two scheduled inspections per year — every 6 months
- All wet areas inspected per room or unit
- Compliance-grade written reports for every visit
- Findings tracked between inspections — trend monitoring
- Scheduling aligned with facility maintenance cycles
- Bulk pricing for multi-room and multi-site facilities
- Reports formatted for maintenance registers and audits
- Priority scheduling around occupancy and operations
What's Covered in Every Visit
Regardless of which plan you choose, every inspection covers the same comprehensive checklist across all wet areas — with a written report provided at completion.
Wet Areas Inspected
- All grout lines — condition, cracking, discolouration, missing sections
- Silicone joins at all corners and perimeters
- Tile face assessment — cracks and hollow tile check
- Shower base, hob, and drain area
- Adjacent wall and floor surfaces for moisture indicators
- Benchtop silicone joins and grout lines
- Ingress indicators around sink and splashback areas
- Early moisture signs from cooking and daily use
- Silicone condition and grout around trough
- Floor tile and grout condition
- Drain area and seal
- Moisture indicators around appliances
What the Written Report Covers
- Condition summary of all wet areas inspected
- Specific findings — grout, silicone, tiles per room
- Areas of concern with severity rating: Monitor / Address Soon / Urgent
- Recommended actions with reference to relevant services
- Photographs of any areas of concern
- For ongoing plans: comparison with previous visit findings
- Date of inspection and technician record
- Visual inspection disclaimer noted where applicable
About the written report
Every inspection concludes with a written condition report. For property managers, landlords, and commercial facilities, this serves as a documented record of the wet area condition at a specific point in time — useful for tenancy transitions, insurance, and compliance records.
Built for Every Type of Property Owner
Homeowners
Peace of mind that your wet areas are professionally monitored once a year — and documented evidence of condition if you ever need it for sale or insurance.
Property Managers
A technician at every quarterly routine inspection across your portfolio — consistent documentation your landlords will value and your agency can stand behind.
Aged Care, Hotels & Motels
Twice-yearly compliance-grade inspections for every wet area. Keeps maintenance registers current, supports insurance claims, and demonstrates due diligence.
Inspection Plan FAQs
How often should I have my wet areas inspected?
It depends on the property type and your risk exposure. For Townsville homeowners, once a year is sufficient to catch problems early. For rental properties, our Property Manager Plan aligns with quarterly routine inspections. For hotels, motels, and aged care facilities in Townsville, we recommend every 6 months — particularly given the accelerated wear from our climate and high-use rates.
What happens if the inspection finds a problem?
We document the finding in the written report with a description and severity rating — Monitor, Address Soon, or Urgent. If a repair is recommended, we'll provide a quote at the same visit with no obligation to proceed. For ongoing plans, issues are tracked across visits so you can see whether something is stable or worsening — which matters in Townsville where problems can escalate quickly through a wet season.
Can the inspection report be used for real estate or insurance purposes?
Our written reports document wet area condition at the time of inspection and provide useful supporting documentation for pre-purchase, pre-sale, landlord insurance claims, and property maintenance records. In Townsville's property market, evidence of proactive wet area maintenance is increasingly relevant for rental compliance and insurance purposes. Note: our inspections are visual only. Flood or pressure testing for concealed leaks requires a licensed plumber — we'll note this in the report where applicable.
Do you inspect areas other than the shower?
Yes — every inspection covers all wet areas of the property. Bathrooms and showers are the primary focus, but we also inspect kitchen benchtops (silicone joins, grout lines, and early ingress indicators from cooking and moisture around the sink and splashback) and laundry wet areas (silicone condition, grout, surfaces around appliances and trough).
How do I set up a Property Manager Plan across my portfolio?
Contact us with your portfolio size and current inspection calendar. We'll put together a Townsville-specific proposal with coordinated scheduling timed to match your quarterly PM inspections, consistent reporting formats, and bulk pricing per property. Many Townsville PM agencies find it easiest to run a block of inspections at the start of each quarter — we can accommodate that.
What does the Commercial Plan cover for aged care or hotels?
The Commercial Plan is a twice-yearly inspection programme — every 6 months — for facilities with multiple wet areas to manage. Each visit covers every relevant wet area per room, suite, or unit, with a written report formatted for maintenance registers, compliance records, and insurance purposes. We schedule around your occupancy and operational requirements.
What is included in the written report?
Each report includes a condition summary of all wet areas, specific findings per room for bathrooms, laundry, and kitchen, grout and silicone condition assessment, identified failure points with severity ratings, recommended actions, and the date of inspection. For ongoing plans, reports are structured to allow comparison across visits so condition trends can be tracked over time.
Services We Recommend
If an inspection reveals a problem, these are the services we most commonly recommend as the next step.
Shower Reseal
- Permanent epoxy seal — bonds from within
- No tile removal required
- 24–72 hour turnaround
- 10-year written warranty
Re-Grout & Re-Silicone
- Remove and replace failed grout
- Fresh silicone to all joins
- Paired with epoxy sealing
- Professional finish
Balconies & Driveways
- Tiled balcony grout & silicone repair
- Concrete & driveway epoxy sealing
- UV and weather resistant
- Non-slip finish included
Catch Problems Early. Save Thousands.
Book a single inspection or set up an ongoing plan — and have the peace of mind that your Townsville wet areas are monitored by people who understand exactly what our climate does to them.