Privacy Policy
Last updated: May 2026
Your Privacy Matters
Surface Seal Townsville (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or engaging our services.
Information We Collect
We collect information you provide directly to us, such as when you complete a contact form, request an assessment, or register your interest as an applicator. This may include your name, email address, phone number, property address, and details about your service enquiry.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send you service updates, quotes, and follow-up communications
- Improve our website and services
- Comply with legal obligations
Data Storage & Security
Your information is stored securely and we implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. We use Google Analytics to understand how visitors use our site — this data is anonymised and aggregated.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at hello@surfacesealtownsville.com.au.
Contact
For privacy-related enquiries, contact us at hello@surfacesealtownsville.com.au or call +61 468 802 312.